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Privacy Policy

This website is owned and operated by My Gateway and will be referred to as “we”, “our” and “us” in this policy. This policy relates to the collection and use of personal information you may supply to us through your conduct on our website.

We reserve the right, at our discretion, to modify or remove portions of this policy at any time. This policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to our website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This policy governs the manner in which your personal information, obtained through the website, will be dealt with. This policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information
Personal information about visitors to our website is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information
Personal information that visitors submit to our website are used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting Information
We collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.

Providing us your information via our website may include submitting your name, email address, address, telephone numbers, options on receiving updates and promotional material.

Security
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Access to Information
We will endeavour to take all reasonable steps to keep any information secure and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to Other Websites
We provide links to websites outside of our website, as well as to third party websites. These linked websites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

Queries
If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address them. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us.

For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner website.