Trainee’s Efforts Rewarded With Full-Time Role
28 September 2020
It is always great to see a trainee excel and be rewarded with a full-time role once they complete their qualification.
That’s been the case for Kelsey Ray, who has just completed her Certificate III in Business Administration, at host, 32 Degrees Building.
Kelsey is “delighted” to be staying on with the business, which specialised in custom built new homes, first floor additions and ground floor extensions. She will continue in an administration type role, utilising the skills she has developed in customer service, processing payroll and navigating MYOB.
Kelsey (left) pictured with her supervisor, Victoria. Photo credit: My Gateway.
“Kelsey has been a positive addition to our team,” said Victoria Size, Operations Manager at 32 Degrees Building.
“She is assertive in her ability to step in and assist in other areas where she can and is always willing to learn more. Kelsey now has a great understanding of accounts payable and payroll and is continuing her learning path with sales, client support, HR and accounts receivable, which will ensure that she is a great asset to any company she works for.”
The skills and knowledge Kelsey has learnt in her traineeship have been invaluable to her in regards to working in an office environment.
“Being able to develop the skills I need to start my career in business administration in a practical, real world application,” Kelsey said of what she’s enjoyed the most about her traineeship.
A key element to any young employee getting the most out of their traineeship is the support they have around them. Kelsey described the support she received the last year as “excellent”.
“Everyone at 32 Degrees Building have been so willing to share their knowledge and experience with me, and it was comforting to know that My Gateway was always there if I needed help with anything.”
Prior to beginning her traineeship at 32 Degrees Building, Kelsey worked in the veterinary industry and had limited administration experience. This didn’t pose an issue during her traineeship though, with Kelsey displaying an eagerness to learn and to help her colleagues when necessary.
“From the start Kelsey was all about the “why” – she had to understand why she was doing what she was doing and as soon as she understood this, she was able to effectively undertake her new role,” Victoria said.
Kelsey’s development throughout her traineeship has provided her with some great lessons and advice to help anyone looking to do a traineeship.
“Ask for help when you need it,” Kelsey said. “You’re there to learn and no one expects you to know how to do everything straight off the bat, so ask questions when you need to so you can get the support you need.”
“If you’re willing to put the effort in, you won’t regret it. The opportunity to learn on the job is truly invaluable and My Gateway will be there to help every step of the way.”